Testimonials

As respected leaders in their individual fields, MMPI’s expert management team has built and operated showroom and trade show facilities around the country. Dedicated to customer service, MMPI’s team of more than 500 people successfully executes innovative development, management and marketing solutions for its properties and events. Hear what MMPI tenants, exhibitors and end-users have to say about the important role that a MMPI merchandise mart plays in their distribution and marketing mix.

MMPI Showroom Tenants

“I can’t imagine a collection of showrooms dedication to the healthcare industry being more significant in today’s market. One of best advantages of a permanent showroom is the predictability of it. The design community and their clients, the end users, be it hospitals or clinics, they know they can come and see this breath of product at any time. We have such a diverse range of products that it’s pretty hard to kind of see that and grasp the significance of that in just brochures. With the history that Peter Pepper has with The Merchandise Mart over 25 years, the organization of MMPI behind it and the support MMPI gives us, there’s no substitute for that.”
—Timothy Coyne, Sales Representative, Peter Pepper Products

“A customer can come here and see anybody who is in the industry in one building. You have to have product physically in front of a customer in order to demonstrate it properly and in healthcare it’s even more essential. Its good to have competitors in the same building because then it entices those potential clients to spend their day in the Mart.”
—Dave Fairburn, District Sales Manager, KI

“Herman Miller has provided health care solutions for over 40 years with a separate division that focuses only on healthcare. One of the reasons we decided to add our healthcare offering here at The Merchandise Mart was because there’s such a need and such a growing industry. Being able to demonstrate things live, especially for clinical customers who tend to be more technical in nature, is very beneficial.”
—Karla Kaelin, Healthcare Sales Consultant, Herman Miller for Healthcare

“We are experiencing our best sales ever in our 10+ years in Chicago since opening our showroom in The Mart. MMPI is by far has the best landlord staff we work with in the U.S.”
—Andrew Frumovitz, Chief Executive Officer, J. Robert Scott 

"Over the past 40 years, Neocon has provided a central location for our sales representatives, dealers and specifiers to gather annually to attend educational seminars, to review new products and to exchange ideas in an informal setting. We have been at NeoCon for over 25 years. NeoCon is our primary opportunity to meet with our sales representatives and to introduce new products."
—Anne Bernhardt, President, Bernhardt Design

"NeoCon provides international exposure to our latest new products. It allows us to annually measure ourselves and our products against the best in the business. My favorite parts of NeoCon are the new products, networking, educational opportunities, plus the Best of NeoCon competition, meeting new people, exchanging ideas and information beneficial to business. NeoCon provides the interesting opportunity to see the latest trends and new ideas first hand, and get a good pulse of our industry."
—Frank Delfino, President, Worldwide Markets, Teknion

"NeoCon has helped the industry over the past 40 years by bringing members of the industry and their customers together and providing an international stage to showcase our newest, most innovative products. The year 2008 marks the 20th anniversary of the opening of Teknion’s Merchandise Mart showroom. Recognizing the value and importance of the show, Teknion had participated in NeoCon for a few years prior to opening its own showroom."
—Scott Deugo, Senior Vice President, Design, Marketing & Sustainable Development, Teknion

"Our industry has seen an amazing amount of change in the four decades since the first NeoCon fair. Our customers are working in totally different ways, our business models have evolved and issues such as sustainability have risen to the forefront. The Merchandise Mart has provided a stable anchor in the midst of this change.
—Jim Hackett, President and CEO, Steelcase

MMPI Building & Event Customers

“The L.A. Mart Design Center is one of my most important resources. As a professional interior designer in a rather diverse geography (Los Angeles), it’s crucial that I have access to breadth of styles, lines and price points for my clientele. The Design Center offers me all of this under one roof. I have so many options and no running around town.”
—Deborah Davis, ASID, CID, President, American Society of Interior Designer (ASID), Los Angeles Chapter

“I shop the world for textiles. London, Paris, New York. When I go around the world, I always see what I’ve already seen at The Washington Design Center. The Center has an unparalleled collection of textile companies showing the latest and the finest products available for my clients.”
—Whitney Stewart, House Beautiful Top 125